Last updated: June 2026
At Bytnaa, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our hotel booking platform in Syria.
We collect information you provide directly when registering or booking: full name, email address, phone number, and payment details. We also automatically collect technical data such as IP address, browser type, and device type to improve your experience.
We use your data to process your bookings, communicate with you about your reservations, improve our services, and send promotional offers if you have consented. We will not use your data for any other purpose without your permission.
We only share your data with hotels where you make a booking to fulfil your reservation. We do not sell or rent your data to any third party. We may share anonymised data for statistical purposes.
We use advanced encryption technologies (SSL/TLS) to protect your data during transmission and storage. Your data is kept on secure servers with access restricted to authorised personnel only.
We use cookies to enhance your browsing experience and remember your preferences (language, currency). You can disable cookies in your browser settings, but some features may not function properly.
You have the right to access, correct, delete, or request portability of your personal data. You can also object to data processing or withdraw your consent at any time by contacting us.
We retain your data as long as you have an active account on the platform or as required by law. You can request deletion of your account and data at any time.
We may update this policy from time to time. We will notify you of any material changes via email or a notice on the platform. The date of the last update is stated at the top of the page.
If you have any questions about our privacy policy, please Contact Us or email us at [email protected]